DIGITEK® (DWM-115) 2-in-1 Wireless Microphone, 2.4GHz, Magnetic Clip, Noise Reduction Lavalier Mic, 40m Range, 6Hr Battery, 360° Sound Capture for iOS & Android, Ideal Video Recording, Vlogging, Youtube

There is no return and refund options.

The sound is not coming through loudly, even when the microphone is near. It’s very low, and I’m really disappointed.

To
Customer Support Team,
Digitek

Subject: Urgent Complaint Regarding Defective Wireless Microphone System

Dear Digitek Support Team,

I am writing this letter to formally bring to your attention the ongoing issues I am facing with the Digitek wireless microphone system that I recently purchased. Unfortunately, the product has been consistently underperforming and has severely affected the quality of my professional work.

From the very first use, the microphone system has shown poor audio stability, frequent signal drops, and noticeable distortion, even at short operating distances. More concerningly, the mic receiver is repeatedly connecting or picking interference from other identical mic receivers, which is highly disruptive during recordings and live sessions.

As a content creator and professional who relies heavily on clear and stable audio, these issues are unacceptable. I selected Digitek expecting reliable, professional-quality equipment, but the performance of this unit has fallen far below standard and has resulted in wasted time, compromised output, and significant inconvenience.

I kindly request the following:

Immediate technical assistance or troubleshooting guidance to address the receiver interference and connection issues.

If the problem cannot be resolved, a replacement unit free from these defects.

If the issues persist even after replacement, I request a full refund as per your warranty and return policy.

Please treat this matter as urgent. I expect a response at the earliest, as the equipment is essential to my day-to-day professional responsibilities.

Thank you for your attention to this issue. I look forward to a swift resolution.

Sincerely,
[Vishnu Chaithanya]
[9502439789]
[Email ID]
[I Have Buyed it Offline through Store on November 1st 2025]

DIGITEK® (DWM-115) 2-in-1 Wireless Microphone, 2.4GHz, Magnetic Clip, Noise Reduction Lavalier Mic, 40m Range, 6Hr Battery, 360° Sound Capture for iOS & Android, Ideal Video Recording, Vlogging, Youtube

Late delivery but good